At CLAVERDON SALVAGE, we specialise in supplying quality used car parts from professionally dismantled vehicles. All parts are sold subject to the terms outlined below.

2.1 Condition of Used Parts

All used car parts are second-hand items and may show signs of previous use, including minor cosmetic marks or wear consistent with their age and mileage. We make every effort to accurately describe the condition of each part and ensure parts are checked before sale.

Where applicable, parts are inspected and tested before being supplied to customers. However, due to the nature of used automotive components, we cannot guarantee that every part will be free from minor cosmetic imperfections.

2.2 Part Compatibility

Customers are responsible for ensuring that the part purchased is suitable for their vehicle. We recommend providing accurate vehicle details, including:

• Vehicle registration number
• Make and model
• Year of manufacture
• Engine size and specification
• Part number (where available)

While our team will assist with identifying suitable parts, the final responsibility for compatibility remains with the customer unless otherwise agreed in writing.

2.3 Ordering Parts

When placing an order, customers must provide accurate contact and vehicle information to help us process the request correctly.

An order is only considered confirmed once payment has been received and the availability of the part has been verified by CLAVERDON SALVAGE.

We reserve the right to cancel an order if the part is unavailable, incorrectly listed, or cannot be supplied. In such circumstances, any payment received will be refunded.

At CLAVERDON SALVAGE, we aim to supply reliable, quality-tested used car parts. Due to the nature of used automotive components, all parts are supplied under the terms below.

3.1 Warranty on Used Parts

Where applicable, used parts may be supplied with a limited warranty period, which will be clearly stated at the time of purchase.

The warranty covers the supplied part only and does not cover:

• Labour costs
• Fitting or removal costs
• Vehicle recovery costs
• Additional parts or damage caused by fitting a faulty or incorrect component
• Any faults caused by incorrect installation, misuse, or modification

All parts must be fitted by a suitably qualified mechanic unless otherwise agreed.

3.2 Engine & Gearbox Warranty

For major mechanical components such as engines and gearboxes, customers must ensure:

• The correct part has been purchased for their vehicle.
• Installation is carried out correctly by a qualified professional.
• Any required supporting components are replaced or checked where recommended.

Failure to follow correct fitting procedures may invalidate any applicable warranty.

3.3 Returns Policy

Customers should contact CLAVERDON SALVAGE before returning any item. Returns will only be accepted where agreed by our team.

Returned parts must:

• Be in the same condition as supplied.
• Not have been dismantled, modified, or damaged.
• Include all original labels, markings, or security identifiers where applicable.

Parts that have been fitted, altered, or damaged after delivery may not be eligible for a refund or replacement.

3.4 Refunds

Where a refund is approved, it will be processed using the original payment method. Refunds will only be issued after the returned item has been inspected and approved.

Delivery charges, fitting costs, and associated expenses may not be refundable unless required by law.

At CLAVERDON SALVAGE, we provide fast and reliable delivery services across the UK. We take care to package and dispatch parts safely to ensure they arrive in the condition expected.

4.1 Delivery Times

Delivery times may vary depending on the size, weight, and availability of the part. Estimated delivery times will be provided at the time of purchase.

While we aim to meet all delivery estimates, delays may occur due to circumstances outside our control, including courier delays, weather conditions, or other unforeseen events.

4.2 Delivery Charges

Delivery charges may vary depending on the item, location, size, and weight of the part. Any applicable delivery costs will be confirmed before completing your purchase.

Large or heavy items, such as engines, gearboxes, and body panels, may require specialist delivery arrangements.

4.3 Collection of Parts

Customers may be able to collect purchased parts directly from CLAVERDON SALVAGE by prior arrangement.

Customers collecting items are responsible for ensuring they have a suitable vehicle and equipment to safely transport the purchased part.

4.4 Delivery Inspection

Customers should inspect delivered items upon arrival and notify us as soon as possible if there are any issues with the delivery, including visible damage or incorrect items received.

We recommend keeping all packaging and delivery information until the item has been checked and confirmed to be satisfactory.

At CLAVERDON SALVAGE, we purchase vehicles from customers across the UK, including used, damaged, unwanted, and salvage vehicles. We aim to make the process simple, transparent, and hassle-free.

5.1 Vehicle Information & Valuation

When requesting a valuation, customers must provide accurate and complete information about their vehicle, including:

• Vehicle registration number
• Make and model
• Mileage
• Vehicle condition
• Service history (where available)
• Any damage, faults, or modifications
• Location of the vehicle

Any valuation provided by CLAVERDON SALVAGE is based on the information supplied by the customer and is subject to vehicle inspection.

5.2 Vehicle Inspection

Before completing the purchase, we reserve the right to inspect the vehicle to confirm its condition and verify the information provided.

If the vehicle condition differs significantly from the details provided, we may revise the valuation or withdraw the offer.

5.3 Vehicle Collection

We offer vehicle collection services across the UK. Collection arrangements will be agreed with the customer before the vehicle is collected.

The customer must ensure that:

• The vehicle is accessible for collection.
• All personal belongings are removed before collection.
• All required documents and keys are available.

5.4 Ownership & Payment

Ownership of the vehicle will only transfer to CLAVERDON SALVAGE once all required checks are completed and payment has been agreed.

Payment methods and timescales will be confirmed during the vehicle purchase process.

The customer confirms that they have the legal right to sell the vehicle and that the vehicle is not subject to any undisclosed finance agreements, legal disputes, or ownership claims.

At CLAVERDON SALVAGE, we offer a selection of quality used vehicles for customers looking for reliable and affordable cars. We aim to provide accurate information and a transparent buying experience.

6.1 Vehicle Descriptions

All vehicles are described as accurately as possible based on the information available at the time of listing.

Vehicle descriptions may include details such as:

• Make and model
• Mileage
• Engine size and specification
• Vehicle condition
• Service history (where available)
• Previous repairs or known issues

Customers are encouraged to review the vehicle details carefully and ask any questions before completing a purchase.

6.2 Vehicle Viewing & Inspection

Customers are welcome to arrange a viewing and inspection before purchasing a vehicle.

We recommend that customers inspect the vehicle, ask questions, and satisfy themselves that the vehicle meets their requirements before purchase.

Customers may arrange their own independent inspection if they wish before completing the purchase.

6.3 Vehicle Condition

Used vehicles may show signs of previous use, including minor cosmetic marks, wear, or age-related imperfections. Customers acknowledge that used vehicles are not new and may have characteristics consistent with their age and mileage.

Any known faults or important information will be disclosed where applicable.

6.4 Vehicle Purchase & Payment

A vehicle purchase is only confirmed once full payment has been received and all required paperwork has been completed.

Customers are responsible for ensuring that all information provided during the purchase process is accurate.

Once ownership has transferred, the customer becomes responsible for the vehicle, including insurance, tax, maintenance, and any future repairs.

At CLAVERDON SALVAGE, we aim to provide clear pricing and secure payment processes for all transactions, including used car parts, vehicle sales, and vehicle purchases.

7.1 Pricing

All prices displayed or quoted by CLAVERDON SALVAGE are subject to availability and may change without prior notice.

Prices for used car parts and vehicles are based on factors including condition, availability, market value, and any applicable costs involved in preparing or supplying the item.

Any additional charges, such as delivery fees, will be communicated before completing a purchase.

7.2 Payment Methods

Payments must be made using approved payment methods provided by CLAVERDON SALVAGE.

For vehicle purchases, payment arrangements will be agreed before ownership is transferred.

For vehicle sales and parts purchases, payment must be received in full before goods are released or dispatched unless alternative arrangements have been agreed.

7.3 Payment Security

We take reasonable steps to help ensure all transactions are handled securely. Customers should only make payments using official payment details provided directly by CLAVERDON SALVAGE.

We will never ask customers to make payments through unofficial channels or to provide sensitive financial information unnecessarily.

7.4 Fraud Prevention

To protect our customers and business, we may carry out checks before completing certain transactions, including vehicle purchases and high-value sales.

We reserve the right to refuse or cancel any transaction where we suspect fraudulent activity, inaccurate information, or misuse of our services.

At CLAVERDON SALVAGE, we aim to provide accurate information, quality products, and reliable services. However, customers also have certain responsibilities when using our services.

8.1 Customer Responsibilities

Customers are responsible for:

• Providing accurate and complete information when making enquiries, purchasing parts, or selling a vehicle.
• Ensuring any vehicle details provided, including registration, mileage, and specifications, are correct.
• Confirming that purchased parts are suitable for their vehicle before fitting.
• Ensuring parts are installed correctly by a suitably qualified person where required.
• Inspecting vehicles and parts before purchase where possible.

8.2 Limitation of Liability

To the fullest extent permitted by law, CLAVERDON SALVAGE will not be responsible for losses caused by:

• Incorrect information provided by customers.
• Incorrect fitting, installation, misuse, or modification of parts.
• Delays caused by third-party services, including couriers or external providers.
• Normal wear and tear associated with used vehicles or second-hand components.

Our liability is limited to the value of the product or service purchased, except where liability cannot be limited by law.

8.3 Third-Party Services

Where we use third-party providers, such as delivery companies or payment services, their own terms and conditions may also apply. We are not responsible for delays, failures, or issues caused by third-party providers outside our reasonable control.

At CLAVERDON SALVAGE, we are committed to providing excellent customer service and resolving any concerns as quickly and fairly as possible.

9.1 Complaints

If you are unhappy with any product or service provided by us, please contact our team as soon as possible with details of your concern.

When contacting us, please provide:

• Your name and contact details
• Order or vehicle details (where applicable)
• A description of the issue
• Any supporting information or photographs

We will review your complaint and work with you to reach a suitable resolution.

9.2 Dispute Resolution

We aim to resolve all disputes through direct communication with our customers. We encourage customers to contact us first so we can attempt to resolve any issue before further action is considered.

These Terms of Sale are governed by the laws of England and Wales.

9.3 Contact Us

If you have any questions regarding these Terms of Sale, our products, or services, please contact CLAVERDON SALVAGE.

Email: info@claverdonsalvage.com
Telephone: [ 024 7510 9707 ]
Address: Unit 3 – Saddelbow Lane – CV35 8PQ

We may update these Terms of Sale from time to time to reflect changes in our services, business operations, or legal requirements.

Any updates will be published on this page, and we encourage customers to review these terms periodically.